iPhone X customer sat hits 'standout' levels97% of iPhone X customers say they're satisfied with Apple's latest flagship. 85% say 'hold our beer... while we check the VERY box'.
There's been a lot of angst in the media and some financial circles over how well iPhone X has been performing compared to previous, less expensive, less audacious models. According to a new study, though, customers are happier with Apple's flagship phone than ever before.
Ben Bajarin, writing for tech.pinions:
When it came to overall customer satisfaction, iPhone X owners in our study gave the product an overall 97% customer satisfaction. While that number is impressive, what really stands out when you do customer satisfaction studies is the percentage who say they are very satisfied with the product. Considering you add up the total number of very satisfied, and satisfied, to get your total customer satisfaction number a product can have a high number of satisfied responses and lower number of very satisfied responses and still achieve a high num...
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iPhone X customer sat hits 'standout' levels
