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Title: Newegg customer service comes to Facebook Messenger Post by: HCK on April 10, 2016, 04:05:12 pm Newegg customer service comes to Facebook Messenger
<article> <section class="page"> <p>PC component retailer Newegg likes to experiment with new features for customer service. It was an early adopter of Bitcoin as payment (http://www.pcworld.com/article/2449847/newegg-will-take-your-bitcoin-now.html), and now the company is joining the chat revolution. Newegg recently announced that you can now contact the company via Facebook Messenger (http://www.pcworld.com/article/3016019/ios/facebook-messenger-app-can-now-directly-request-your-uber-or-lyft-rides.html).</p><p>The addition is not part of the new bot craze (http://www.pcworld.com/article/3050378/data-center-cloud/new-facebook-messenger-bot-helps-you-manage-your-flights.html), but plain old standard live customer service—a program Facebook announced nearly a year ago (http://www.pcworld.com/video/49945/facebook-messenger-coming-to-businesses-vr-to-fill-news-feeds-in-future).</p><p class="jumpTag"><a href="/article/3053479/data-center-cloud/newegg-customer-service-comes-to-facebook-messenger.html#jump">To read this article in full or to leave a comment, please click here[/url]</p></section></article> Source: Newegg customer service comes to Facebook Messenger (http://www.macworld.com/article/3053479/data-center-cloud/newegg-customer-service-comes-to-facebook-messenger.html#tk.rss_all) |