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Title: Quality of Apple's industry-leading tech support declines in 2011 Post by: HCK on February 03, 2012, 07:00:44 am Quality of Apple's industry-leading tech support declines in 2011
According to a study published on Thursday, Apple's phone-based tech support remains the best in the industry, but complaints regarding wait times and call automation have led to a decline in customer satisfaction. http://feeds.appleinsider.com/click.phdo?i=6be5bad2a83107a72e911484c9da49d4 |