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Macintosh News => Apple News => Topic started by: HCK on April 28, 2012, 07:00:52 am



Title: Study: Apple customer service complaints low, call automation could use work
Post by: HCK on April 28, 2012, 07:00:52 am
Study: Apple customer service complaints low, call automation could use work
         


A new cross-industry study published on Friday notes that while Apple received fewer customer complaints than tech rivals Dell and HP, the company's automated call answering service is the weakest link in the chain.

 



         

http://feeds.appleinsider.com/click.phdo?i=704390dde322ea210b46f1369fc825ae