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Title: Survey says: Apple customer service a secret weapon Post by: HCK on May 17, 2012, 11:00:49 pm Survey says: Apple customer service a secret weapon
I dropped my iPhone 4 from three stories up. Less than a day later, I walked out of the Apple Store in Philadelphia with a brand new iPhone 4. The journey to get there was very impressive and partially explains, anecdotally, how Apple keeps customers. http://feedproxy.google.com/~r/TheAppleBlog/~3/yLXFJ0DePag/ |