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Title: Cook's Apology Part of China Brand Rehab Post by: HCK on April 02, 2013, 11:01:09 pm Cook's Apology Part of China Brand Rehab
Apple CEO Tim Cook issued a public apology to customers in China this week following nationwide criticism over the way the company handles warranty and return policies in the country. For the past two weeks, several media outlets in China have run stories claiming that Apple's customer service policies, particularly in regards to the iPhone, leave much to be desired. http://www.macnewsworld.com/rsstory/77689.html |