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Title: Apple cuts back support before Angela Ahrendts' arrival Post by: HCK on March 14, 2014, 02:00:03 pm Apple cuts back support before Angela Ahrendts' arrival
Two changes in the company's vaunted customer-care policies won't be blamed on her. <p>FORTUNE -- One of the reasons Apple (AAPL) can charge a premium for its products -- and enjoy profit margins that are the envy of tech world -- is that they come, as Steve Jobs once put it, "with motherhood built in." Not only are they usually better made than the competition, but they are accompanied with unmatched MORE (http://tech.fortune.cnn.com/2014/03/13/apple-support-ahrendts-returns/)<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=tech.fortune.cnn.com&blog=8466345&post=136167&subd=fortunebrainstormtech&ref=&feed=1" width="1" height="1" /><img src="http://feeds.feedburner.com/~r/fortuneapple20/~4/d0jUJ5dTdHU" height="1" width="1"/> Source: Apple cuts back support before Angela Ahrendts' arrival (http://rss.cnn.com/~r/fortuneapple20/~3/d0jUJ5dTdHU/http://tech.fortune.cnn.com/2014/03/13/apple-support-ahrendts-returns/#commentshttp://tech.fortune.cnn.com/2014/03/13/apple-support-ahrendts-returns/feed/atom/) |