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Title: Why ransomware criminals need great customer service Post by: HCK on July 21, 2016, 04:05:13 pm Why ransomware criminals need great customer service
<article> <section class="page"> <p>Ransomware developers have customers, however unwilling they may be. Thus, these criminals also have customer service. But is it effective? F-Secure (https://www.f-secure.com/en_US/welcome), a company that specializes in security and anti-malware products for consumers and corporations, decided to evaluate the “help desks (http://safeandsavvy.f-secure.com/2016/07/18/why-these-online-criminals-actually-care-about-your-convenience/),” if you will, of ransomware malware (http://www.pcworld.com/article/2084002/how-to-rescue-your-pc-from-ransomware.html), which covertly <span style="line-height: 1.75em;">encrypts files on victims’ machines, and then demands fees paid in Bitcoin to unlock the unwanted encryption.</span></p><p class="jumpTag"><a href="/article/3097268/security/why-ransomware-criminals-need-great-customer-service.html#jump">To read this article in full or to leave a comment, please click here[/url]</p></section></article> Source: Why ransomware criminals need great customer service (http://www.macworld.com/article/3097268/security/why-ransomware-criminals-need-great-customer-service.html#tk.rss_all) |