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Macintosh News => iPhone/iPod/iPad News => Topic started by: HCK on November 12, 2013, 03:01:34 am



Title: Apple adds customer-initiated screen sharing to its online support website
Post by: HCK on November 12, 2013, 03:01:34 am
Apple adds customer-initiated screen sharing to its online support website
      


         
         
      
Apple’s online support now offers a screen sharing option for customers to initiate during a support call.  Previously, AppleCare representatives could offer screen sharing, but now customers themselves can request the utility if they need that extra assistance.
 
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http://feeds.iphonehacks.com/~r/iphonehacks/~3/LVy9Ymycemg/apples-online-support-crew-can-now-share-screen-troubleshoot-problems.html