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Author Topic: Apple Music wish list: iTunes needs a "mismatch and force upload" button  (Read 530 times)
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« on: July 13, 2015, 09:00:20 pm »

Apple Music wish list: iTunes needs a "mismatch and force upload" button

<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><a href='http://www.imore.com/apple-music-wish-list-itunes-needs-mismatch-and-force-upload-button' title="Apple Music wish list: iTunes needs a &quot;mismatch and force upload&quot; button"><img src='http://www.imore.com/sites/imore.com/files/styles/large_wm_brw/public/field/image/2015/07/apple-music-report-mismatch-hero.jpg?itok=hyPIOTN_' />[/url]</p> <p class="intro">Apple lets you flag poor directions in Maps. Why shouldn't they allow you to flag badly-matched songs in iCloud Music Library?</p> <p>I've been really lucky when it comes to my library working well with iTunes Match and Apple Music, but other users haven't been so lucky. One of the biggest complaints I've heard since Match's launch—and echoed with more force after Apple Music debuted—is the "mismatch" problem: Essentially, you have one song in your library, and when Apple Music or iTunes Match analyzes it, the services accidentally match it with a different song in their collection.</p> <!--break--> <h2>Learning curves</h2> <p>As bugs go, this is actually not very surprising: Apple's matching algorithms are smart, but they're going to make mistakes—all services of this type do. Live tracks seem to continually give Apple's music matching feature trouble, as do tracks that are differently mastered (the Beatles Mono set comes to mind; iTunes Match insists on matching it with the iTunes Store's stereo copies).</p> <p>Here's the problem: Apple currently offers users no way to easily report this issue. The best you can really do as a non-developer is to go the Apple Service and Support page and let the company know, but that's cumbersome and involved. Developers and beta-testers have access to Apple's Bug Report radar system, but even that requires submission of several written steps and device information.</p> <h2>Solution: Take a page from Maps</h2> <p>When Apple was premiering Maps, the company knew its map tiles were inevitably going to have mistakes, bad directions, and incorrect places data. As a result, the company built a "Report an Issue" button right into the main section of the Maps app. If users find something that's incorrect, they have only to tap the button at the bottom of a place-of-interest pop-up, or via the information button on the main Maps screen itself.</p> <p>There are still a few questions to answer, yes, but it's an easy way for users who care about this stuff to give Apple information, in-app, and hopefully get their problem fixed.</p> <p>Apple has this system in place for the Maps app. Why couldn't the company bring it over to the Music app and iTunes on the Mac?</p> <h2>In a perfect world...</h2> <p>I add a new live version of <a href="https://itunes.apple.com/us/album/we-shall-all-be-healed/id262137038?at=10l3Vy&amp;ct=d_im" title="" rel="nofollow">the Mountain Goats's "Cotton"[/url] to my Mac's iTunes library. iCloud sees this, and scans the track, accidentally matching it to the studio version from We Shall All Be Healed.</p> <p>I see the error, right-click on the song, and select "Report an issue with Matching". iTunes submits the report, then a pop-up asks me if I'd like to replace the match error by forcing iCloud to manually upload the track, rather than match it.</p> <p>I say yes, the live track uploads, and I go on with my day.</p> <p>Doesn't that sound a whole lot nicer and easier than our current situation, Apple?</p> <p>If you agree with me, or you're an Apple engineer who can make this magic happen:</p> <blockquote class="twitter-tweet" lang="en" xml:lang="en"><p lang="en" dir="ltr" xml:lang="en">Because I'm writing a story on it later… might as well file a "iTunes needs mis-match and force upload option" Radar. rdar://21793517</p>— Serenity Caldwell (@settern) July 13, 2015 <script async="" src="//platform.twitter.com/widgets.js" charset="utf-8"></script><div class="devicebox"> <h3>Apple Music</h3> <p><img src="" /></p> <ul><li>Apple Music FAQ</li> <li>Apple Music help</li> <li>Apple Music news</li> <li>Apple Music discussion</li> </ul></div> <div> <style> <!--/*--><![CDATA[/* ><!--*/ <!--/*--><![CDATA[/* ><!--*/ <!--/*--><![CDATA[/* ><!--*/ .devicebox { background-color: #5CB8DB; 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Source: Apple Music wish list: iTunes needs a &quot;mismatch and force upload&quot; button
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