Restoring a very stubborn iPod touch
Reader Cat Sorenson finds herself with an iPod that won’t update. She writes:
I’ve been trying to update my iPod touch to iOS 6 and it’s not working. I plugged it into my Mac, chose to update it in iTunes, and the update stalled on the iPod—the progress bar never filled in on the iPod’s screen. I waited an hour and still nothing. I unplugged the iPod and tried again. And when I did, I was told I had to restore the iPod. I tried this too but I got into this endless cycle where iTunes would download the latest update, the update wouldn’t install, and then I was told to restore again. Again, iTunes downloaded the update but wouldn’t install it. I can’t use my iPod at all as it only displays the Connect to iTunes screen. What should I do?
The Connect to iTunes screen you see indicates that your iPod is in recovery mode and clearly that’s not working. Your next step is to try booting into Device Firmware Update (or DFU) mode. To do this, hold down the On/Off button until the iPod shuts off. Then hold down both the Home and On/Off button for 10 seconds. Let go of the On/Off button but keep holding the Home button for another 10 seconds.
iTunes will tell you that you’re in recovery mode and that you must restore your iPod. Give it a go and, with luck, it will break out of the cycle.
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http://www.macworld.com/article/2028610/restoring-a-very-stubborn-ipod-touch.html
