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Author Topic: Quality of Apple's industry-leading tech support declines in 2011  (Read 561 times)
HCK
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« on: February 03, 2012, 07:00:44 am »
Quality of Apple's industry-leading tech support declines in 2011
         

According to a study published on Thursday, Apple's phone-based tech support remains the best in the industry, but complaints regarding wait times and call automation have led to a decline in customer satisfaction.

 



         

http://feeds.appleinsider.com/click.phdo?i=6be5bad2a83107a72e911484c9da49d4
         
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