Email clients: Fast, fluid, ineffective
As we lurch through life, we acquire habits difficult to break. And I don’t mean those frowned upon by 9,999 out of 10,000 physicians—smoking, drinking, and philately. I’m referring to the not-quite-so-pernicious-but-just-as-sticky simpler stuff: Sleeping only on the right side of the bed. Slathering mayonnaise and mustard on separate pieces of bread rather than mixing the two together. And, for the technically inclined, holding fast to a particular email client, even when the thing routinely explodes.
Breaking the email habit is hard, particularly for those who used email as their primary means of communication in the pre-text/tweet/Facebook era. Having spent long days tweaking your client to correctly connect to your various accounts, configuring its views, futzing with fonts, and constructing rules and filters, what’s the likelihood that you’ll end your labored relationship simply to take up with some flashy floozy that, while promising you a sleek form, fails to deliver deep and flexible features?
Believe me, I’ve tried. And failed.
Outlook good (not great)
I’ve had an ongoing relationship with Microsoft’s email clients, Entourage and Outlook, since Entourage emerged from the ashes of Claris Emailer. And I’ve maintained that relationship largely because of a single workflow, which goes something like this:
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