Too many secrets: Three ways Apple could loosen up
I’ve been mainlining Downton Abbey for the last few days, and one line in particular struck a chord: that moment when the Lady Grantham and the Dowager Countess lament “Is there anything worse than losing your lady’s maid?”
In fact, yes, there is something much, much worse: It’s when you buy a new iPhone on launch day and, thanks to its new form factor, you can’t get a decent case for it—or connect it to any of your old accessories. As I tell my children daily, life is rough.
Sure, this is probably at the top of the first-world problems list, but it’s just one example of something where Apple could shed its much vaunted secerecy in favor of a little more openness that might well help improve its customers’ lives.
Lighting in a bottled up, top-secret container
In the weeks leading up to the launch of the iPhone 5, rumors were everywhere about the form factor changes and, in particular, the replacement for the dock connector. But many vendors—like consumers—didn’t have a chance to see the new connector in person until launch day.
To read this article in full or to leave a comment, please click here
http://www.macworld.com/article/2029635/too-many-secrets-three-ways-apple-could-loosen-up.html
