Survey: A majority of Apple Pay users encounter problems<article>
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Apple Pay is coming up short for many people who attempt to use the mobile payment service at the register.</p><p>
A survey from research firm Phoenix Marketing International found that 68 percent of respondents who have used Apple Pay had encountered an issue when making an in-store purchase.</p><p>
The leading compliant made by nearly half of respondents was that retailers’ sales terminals took too long to record a transaction. Other problems: employees who didn’t know how to process sales with the mobile wallet (42 percent); errors in how the sale posted (36 percent), like a transaction appearing twice; and out of service Apple Pay terminals (27 percent). Almost half of the Apple Pay users surveyed (47 percent) found that the particular store they visited didn’t accept Apple Pay although the retailer was supposed to support the service.</p><p class="jumpTag"><a href="/article/2904612/survey-a-majority-of-apple-pay-users-encounter-problems.html#jump">To read this article in full or to leave a comment, please click here[/url]</p></section></article>
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Survey: A majority of Apple Pay users encounter problems
