Comment: Customers deserve a proper response after service outages and botched software updates<div class="feat-image">
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<p>It’s been a rough couple of days for Apple’s services. Apple Music took a lengthy hit on
Wednesday with subscribers being signed out, then a widespread outage hit multiple services including iCloud on
Thursday for several hours. All this during a quarter when Apple is selling itself to investors as a
services company, not just the iPhone company, but these outages are way too common.</p>
<p>And it’s not just services. Apple had to
re-release iOS 9.3.2 for the 9.7-inch iPad Pro, a minor bug fix update that bricked the company’s latest tablet for a lot of customers. Mistakes happen but it’s Apple’s response after everything is resolved that bothers me…</p>
<p> <a href="
http://9to5mac.com/2016/06/03/comments-apple-services-outage-response/#more-433391" class="more-link">more…[/url]</p>
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Comment: Customers deserve a proper response after service outages and botched software updates