Pages: [1]   Go Down
  Print  
Author Topic: Comment: Customers deserve a proper response after service outages and botched software updates  (Read 448 times)
HCK
Global Moderator
Hero Member
*****
Posts: 79425



« on: June 05, 2016, 04:05:20 pm »

Comment: Customers deserve a proper response after service outages and botched software updates

<div class="feat-image"></div>
<p>It’s been a rough couple of days for Apple’s services. Apple Music took a lengthy hit on Wednesday with subscribers being signed out, then a widespread outage hit multiple services including iCloud on Thursday for several hours. All this during a quarter when Apple is selling itself to investors as a services company, not just the iPhone company, but these outages are way too common.</p>
<p>And it’s not just services. Apple had to re-release iOS 9.3.2 for the 9.7-inch iPad Pro, a minor bug fix update that bricked the company’s latest tablet for a lot of customers. Mistakes happen but it’s Apple’s response after everything is resolved that bothers me…</p>
<p> <a href="http://9to5mac.com/2016/06/03/comments-apple-services-outage-response/#more-433391" class="more-link">more…[/url]</p>
Filed under: <a href='http://9to5mac.com/category/opinion/'>Opinion[/url] Tagged: <a href='http://9to5mac.com/tag/apple-music/'>Apple Music[/url], <a href='http://9to5mac.com/tag/icloud/'>icloud[/url], <a href='http://9to5mac.com/tag/ios/'>iOS[/url] <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/9to5mac.wordpress.com/433391/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/9to5mac.wordpress.com/433391/" />[/url] <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/9to5mac.wordpress.com/433391/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/9to5mac.wordpress.com/433391/" />[/url] <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/9to5mac.wordpress.com/433391/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/9to5mac.wordpress.com/433391/" />[/url] <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/9to5mac.wordpress.com/433391/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/9to5mac.wordpress.com/433391/" />[/url] <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/9to5mac.wordpress.com/433391/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/9to5mac.wordpress.com/433391/" />[/url] <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/9to5mac.wordpress.com/433391/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/9to5mac.wordpress.com/433391/" />[/url] <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/9to5mac.wordpress.com/433391/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/9to5mac.wordpress.com/433391/" />[/url] <img alt="" border="0" src="[/img]?host=9to5mac.com&blog=22754319&post=433391&subd=9to5mac&ref=&feed=1" width="1" height="1" /><img alt="" border="0" src="[/img]?host=9to5mac.com&blog=22754319&post=433391&subd=9to5mac&ref=&feed=1" width="1" height="1" /><div class="feedflare">
<img src="[url]http://feeds.feedburner.com/~ff/9To5Mac-MacAllDay?i=7hoP2SkwU7c:L22ZAkBz0Iw:D7DqB2pKExk" border="0"></img>[/url]
</div><img src="http://feeds.feedburner.com/~r/9To5Mac-MacAllDay/~4/7hoP2SkwU7c" height="1" width="1" alt=""/>

Source: Comment: Customers deserve a proper response after service outages and botched software updates
Logged
Pages: [1]   Go Up
  Print  
 
Jump to: