How to get a refund for iTunes or App Store purchasesHow you get a refund for iTunes or App Store purchases and in-app purchases isn't obvious, but it is possible!
If you experience a problem with music, movies, TV shows, books, or apps you purchase from iTunes or the App Store you can request a refund directly from Apple. You'll need to have a valid reason for the request—it's not meant to be a way to get free trials or short term use— but if you buy something by accident, buy the wrong thing, or get the wrong thing, or don't get anything, it's how you get your money back.
How to get a refund using your iPhone or iPad
How to get a refund using apple.com on the web
How to get a refund using iTunes on Mac or Windows
How to get a refund using your iPhone or iPad
Apple hasn't built any links to problem reporting into the iTunes Store or App Store apps, so if you're stuck using the web on your iPhone, iPod touch, or iPad as well. If it's more convenient, you can go directly to problem reporting via your email receipt.
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How to get a refund for iTunes or App Store purchases