Apple MacBook & MacBook Pro Keyboard Service Program: What you need to knowFor the small percentage of customers who have experienced issues with their MacBook Pro keyboard, and who aren't covered by AppleCare, Apple will now be covering you — or potentially reimbursing you — with a new service program.
Apple has just announced a service program for MacBook and MacBook Pro customers who have experienced issues with their keyboards and are no longer covered under AppleCare. An Apple spokesperson provided me with the following statement:
Today we launched a keyboard service program for our customers that covers a small percentage of keyboards in certain MacBook and MacBook Pro models which may exhibit one or more of the following behaviors: letters or characters that repeat unexpectedly or don't appear when pressed or keys that feel "sticky" or aren't responding in a consistent manner.
"Apple or an Apple Authorized Service Provider will examine the customer's device to verify eligibility and then perform the service free of charge...
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Apple MacBook & MacBook Pro Keyboard Service Program: What you need to know
