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Author Topic: Backstage: An Open Letter to AT&T: You Are Broken And Need To Be Fixed. Now.  (Read 757 times)
HCK
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« on: May 07, 2010, 03:00:08 pm »

Backstage: An Open Letter to AT&T: You Are Broken And Need To Be Fixed. Now.
     


Apologies in advance for broadly grouping all AT&T employees into the same category below: I’m sure that at least a few of you are smart, genuinely interested in quickly solving customers’ problems, and capable of navigating the apparently daunting software AT&T has erected between you and the machines that collect the customers’ money. And extra credit to AT&T Twitter guy @ATTChrisF, who volunteered to follow up on the…
 

     
     

http://www.ilounge.com/index.php/backstage/comments/an-open-letter-to-att-you-are-broken-and-need-to-be-fixed.-now/
     
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