Apple faces EU-wide probes into misleading warranty practices
Apple’s warranty offerings could be pulled in the European Union in the wake of inquiries the E.U. Justice Commissioner is making into possible misleading sales practices, also known as misselling.
On Tuesday the international tech giant announced that it had stopped selling AppleCare in Italy as of Nov. 9. Earlier this year, the company was handed a €900,000 (US$1.15 million) fine by the Italian Antitrust Authority for not providing consumers with information regarding their E.U.-protected warranty rights and instead pushing their own paid-for warranty, AppleCare.
Now it has emerged that Commissioner Viviane Reding wrote to all 27 E.U. countries on Sept. 21, asking them to “examine closely Apple’s advertising of product warranty practices” for any similar misleading behavior.
In Italy, Apple was warned for not putting E.U. mandates on its retail packaging. A disclaimer was finally added to the boxes following an unsuccessful appeal of the ruling in March.To read this article in full or to leave a comment, please click here
http://www.macworld.com/article/2014081/apple-faces-euwide-probes-into-misleading-warranty-practices.html
