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Author Topic: Apple Aware of iOS 7 iMessage Issue, Working on a Fix  (Read 383 times)
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« on: October 02, 2013, 11:00:44 am »

Apple Aware of iOS 7 iMessage Issue, Working on a Fix

Apple is aware of a glitch in iOS 7 that is disrupting iMessage delivery and is working on a fix, reports The Wall Street Journal.  “We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update,” Apple said in a statement. “In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.”Since the release of iOS 7 last month, users have been complaining about issues relating to the sending and receiving of iMessages on their iOS devices. While some users have also complained about multi-day outages on their devices, Apple's System Status page hasn't documented all of them, suggesting that something more than a simple service problem is at fault.   As MacRumors reported yesterday, some users have reported that turning their iOS devices on and off has fixed their problem while others have claimed the method has not worked for them. In our own testing with a device experiencing difficulties, the following steps appear to have fixed the issue (Note: this will cause your device to forget previously entered Wi-fi passwords):   1. Turn off iMessage in Settings > Messages  2. Reset networking settings in Settings > General > Reset  3. Reenable iMessage in Settings > Messages   Last week Apple released iOS 7.0.2, which was an update that delivered several bug fixes, including a fix for a lock screen vulnerability. Earlier today it was reported that Apple had begun seeding iOS 7.0.3 internally ahead of a potential launch next week.   Recent Mac and iOS Blog Stories • Apple Releases Battery Fix SMC Firmware Update for MacBook Air, MacBook Pro and Retina MacBook Pro • Apple and Other Tech Companies Sign Letter Backing Bills for Transparency in Government Surveillance • Volkswagen Unveils Future iOS-Centric Augmented Reality Car Repair App • Yahoo Rolls Out Second Sign-In Verification with 'App Passwords' for iOS Devices • Foxconn to Reportedly Assist Apple in Shipping Products Directly to China • Delta Employees 'Fought Hard for the iPad' as Microsoft Announces Surface 2 Deal • Apple TV Gains Vevo and NHL Channels in Germany • T-Mobile Grows on iPhone Sales as Apple Registers Nearly Even with Android in Japanese Market Share    
 


http://www.macrumors.com/2013/10/01/apple-aware-of-ios-7-imessage-issue-working-on-a-fix/
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