Western Digital Warns External Hard Drive Customers Over Mavericks Data LossWestern Digital has emailed customers warning them about possible data loss when connecting external hard drives to Macs with OS X Mavericks installed. The MacRumors Forums, Western Digital's forums, and Apple's Support Communities all have threads about lost data after connecting Western Digital external hard drives to computers after updating to Mavericks. In an email to customers, Western Digital warned about using its WD Drive Manager, WD Raid Manager, and WD SmartWare software products with Mavericks and suggests customers uninstall those applications before upgrading to Mavericks, or, if they already have upgraded, to uninstall those applications immediately. Dear WD Registered Customer, As a valued WD customer we want to make you aware of new reports of Western Digital and other external HDD products experiencing data loss when updating to Apple's OS X Mavericks (10.9). WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer. The WD Drive Manager, WD Raid Manager, and WD SmartWare software applications are not new and have been available from WD for many years, however solely as a precaution WD has removed these applications from our website as we investigate this issue. Sincerely, Western DigitalMost of the complaints seem to center around Western Digital drives, but the company does say other drives could have issues as well. Thanks Jackie! Recent Mac and iOS Blog Stories • Samsung Tops Apple in Latest J.D. Power Tablet Customer Satisfaction Survey • Apple Asks Developers to Refrain From Using Gold iPhone 5s Images in Marketing Materials • Pocket God: Ooga Jump Launches for iOS Devices • Three to Offer Cellular Versions of iPad Air and Retina iPad Mini in the UK • Apple's Share of Tablet Market Drops on Increased Android Tablet Sales • Fantastical 2 Debuts on iPhone With Reminders and Improved Event Parser • Sprint Sells 1.4 Million iPhones in Q3 2013, 40% to New Customers • Sharp's Low Yield of Displays Reportedly Causing Retina iPad Mini Shortage
http://www.macrumors.com/2013/10/31/western-digital-warns-external-hard-drive-customers-over-mavericks-data-loss/
