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Author Topic: How Many Geniuses Does it Take to Fix an Apple Product?  (Read 380 times)
HCK
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« on: July 15, 2010, 03:00:04 pm »

How Many Geniuses Does it Take to Fix an Apple Product?
      


“Big” changes rumored for Apple’s approach to customer service at the retail level are bound to impress legions of the company’s newest consumers while raising the enmity of long-time customers and customer service employees alike.
New guidelines for handling on-site service requests and repair jobs at Apple’s retail stores are coming down the pike, according [...]


      

http://feedproxy.google.com/~r/cultofmac/bFow/~3/LomLmqTvT4g/51000
      
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