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Author Topic: How to reset a forgotten iCloud, iTunes, or App Store password on iPhone or iPad  (Read 1218 times)
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« on: September 02, 2014, 09:00:30 am »

How to reset a forgotten iCloud, iTunes, or App Store password on iPhone or iPad

<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><a href='http://www.imore.com/how-reset-forgotten-icloud-itunes-or-app-store-password-iphone-or-ipad' title="How to reset a forgotten iCloud, iTunes, or App Store password on iPhone or iPad"><img src='http://www.imore.com/sites/imore.com/files/styles/large_wm_brw/public/field/image/2014/09/apple_id_password_reset_confirm_hero.jpg?itok=swdM0Xxa' />[/url]</p> <p>If you forgot the password to your <a href="http://www.imore.com/icloud" title="iCloud backup, photos, setup, and how-to">iCloud[/url] or <a href="http://www.imore.com/itunes" title="iTunes music, music, tv, help, and how-to">iTunes[/url] password, you can use your iPhone or iPad in order to reset it. However, the information you'll need to have in order to reset it may differ depending on whether or not you've enabled two-step verification. Regardless what method you've used, we can walk you through resetting the password to your iCloud, iTunes, and App Store accounts.</p> <!--break--> <ul><li><a href="#recovery-email">How to reset your Apple ID password using a recovery email[/url]</li> <li><a href="#secret-questions">How to reset your Apple ID password using secret questions[/url]</li> <li><a href="#two-step">How to reset your Apple ID password using two-step verification[/url]</li> </ul><h2><a name="recovery-email" id="recovery-email">[/url]How to reset your Apple ID password using your recovery email</h2> <ol><li>Launch <strong>Safari</strong> on your iPhone or iPad and go to <strong>iforgot.apple.com</strong>. </li> <li>Tap on <strong>Enter Your Apple ID</strong>. </li> <li>Enter your email and tap <strong>Next</strong> in the top right.</li> <li>Tap on <strong>Reset By Email</strong>.</li> <li>Check your recovery email and follow the directions in order to reset your password.</li> </ol><p><a href='http://www.imore.com/how-reset-forgotten-icloud-itunes-or-app-store-password-iphone-or-ipad' title="How to reset a forgotten iCloud, iTunes, or App Store password on iPhone or iPad"><img src='http://www.imore.com/sites/imore.com/files/styles/large/public/field/image/2014/09/reset_password_apple_id_howto_1_fixed_again.jpg?itok=AiiWETuX' />[/url]<a href='http://www.imore.com/how-reset-forgotten-icloud-itunes-or-app-store-password-iphone-or-ipad' title="How to reset a forgotten iCloud, iTunes, or App Store password on iPhone or iPad"><img src='http://www.imore.com/sites/imore.com/files/styles/large/public/field/image/2014/09/reset_password_apple_id_howto_2.jpg?itok=l_RLNhTC' />[/url]</p> <h2><a name="secret-questions" id="secret-questions">[/url]How to reset your Apple ID password using secret questions</h2> <ol><li>Launch <strong>Safari</strong> on your iPhone or iPad and go to <strong>iforgot.apple.com</strong>. </li> <li>Tap on <strong>Enter Your Apple ID</strong>. </li> <li>Enter your email and tap <strong>Next</strong> in the top right.</li> <li>Tap on <strong>Answer Security Questions</strong> — this is your only option if you don't have a recovery email on file.</li> <li>Verify your <strong>birth date</strong> in order to move on. </li> <li>Type in the answers to your questions and then tap <strong>Next</strong>. </li> <li>Type in and confirm your new password. </li> </ol><p><a href='http://www.imore.com/how-reset-forgotten-icloud-itunes-or-app-store-password-iphone-or-ipad' title="How to reset a forgotten iCloud, iTunes, or App Store password on iPhone or iPad"><img src='http://www.imore.com/sites/imore.com/files/styles/large/public/field/image/2014/09/reset_password_apple_id_howto_1_fixed_again.jpg?itok=AiiWETuX' />[/url]<a href='http://www.imore.com/how-reset-forgotten-icloud-itunes-or-app-store-password-iphone-or-ipad' title="How to reset a forgotten iCloud, iTunes, or App Store password on iPhone or iPad"><img src='http://www.imore.com/sites/imore.com/files/styles/large/public/field/image/2014/09/reset_password_apple_id_howto_3.jpg?itok=ua5G8Lhz' />[/url]</p> <h2><a name="two-step" id="two-step">[/url]How to reset your Apple ID password using two-step verification</h2> <p>If you've enabled two-step verification for your Apple ID, the process you use to reset your password is different. You'll need both of these things in order to reset your password:</p> <ul><li>The recovery key Apple gave you when you enabled two step verification</li> <li>A trusted device, most likely your iPhone or iPad</li> </ul><ol><li>Launch <strong>Safari</strong> on your iPhone or iPad and go to <strong>iforgot.apple.com</strong>. </li> <li>Tap on <strong>Enter Your Apple ID</strong>. </li> <li>Enter your email and tap <strong>Next</strong> in the top right.</li> <li>Enter your <strong>recovery key</strong> and tap <strong>Next</strong>. </li> <li>Choose the <strong>device</strong> that you'd like to verify your identity with and tap <strong>Next</strong> — preferably the one you're currently on. </li> <li>Type in the <strong>verification code</strong> and tap <strong>Next</strong>. </li> <li>Type in your <strong>new password</strong> and tap <strong>Next</strong>. </li> <li>That's it! You should get confirmation and you're ready to use your new password. </li> </ol><p><a href='http://www.imore.com/how-reset-forgotten-icloud-itunes-or-app-store-password-iphone-or-ipad' title="How to reset a forgotten iCloud, iTunes, or App Store password on iPhone or iPad"><img src='http://www.imore.com/sites/imore.com/files/styles/large/public/field/image/2014/09/reset_password_apple_id_howto_1_fixed_again.jpg?itok=AiiWETuX' />[/url]<a href='http://www.imore.com/how-reset-forgotten-icloud-itunes-or-app-store-password-iphone-or-ipad' title="How to reset a forgotten iCloud, iTunes, or App Store password on iPhone or iPad"><img src='http://www.imore.com/sites/imore.com/files/styles/large/public/field/image/2014/09/reset_password_apple_id_howto_4.jpg?itok=-R5fGo5p' />[/url]</p> <h3>What if I don't have my recovery key or my password?</h3> <p>If you've enabled two-step verification on your account but have forgotten your password and don't have your recovery key, even if you have a trusted device, there is no way for you to recover it. In this case, you'll need to create a new Apple ID and start over. If you aren't sure how, you can follow our guide:</p> <ul><li>How to create a new Apple ID on your iPhone or iPad</li> </ul></div></div></div><div id="comment-wrapper-nid-26678"></div><img width='1' height='1' src='http://tipb.com.feedsportal.com/c/33998/f/616881/s/3e0d5dc8/sc/5/mf.gif' border='0'/><br clear='all'/><img src="http://feeds.feedburner.com/~r/TheIphoneBlog/~4/xjq_SbxWywE" height="1" width="1"/>

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