Why ransomware criminals need great customer service<article>
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<p>Ransomware developers have customers, however unwilling they may be. Thus, these criminals also have
customer service. But is it effective?
F-Secure, a company that specializes in security and anti-malware products for consumers and corporations, decided to
evaluate the “help desks,” if you will, of
ransomware malware, which covertly <span style="line-height: 1.75em;">encrypts files on victims’ machines, and then demands fees paid in Bitcoin to unlock the unwanted encryption.</span></p><p class="jumpTag"><a href="/article/3097268/security/why-ransomware-criminals-need-great-customer-service.html#jump">To read this article in full or to leave a comment, please click here[/url]</p></section></article>
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Why ransomware criminals need great customer service
