Comcast Rep Tears Into Fleeing Customer 'Like a Pit Bull on a Pork Chop'Comcast on Tuesday was scrambling to repair the damage after a phone representative's rude treatment of a couple trying to disconnect their service went viral, thanks to a recording posted on the Web. The couple -- former Engadget editor Ryan Block, now at AOL, and his wife, TV host and writer Veronica Belmont -- called Comcast over the weekend and asked to cancel their service over the phone.
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Comcast Rep Tears Into Fleeing Customer 'Like a Pit Bull on a Pork Chop'