How to request a refund for an iTunes or App Store purchase<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><a href='
http://www.imore.com/how-request-refund-itunes-or-app-store-purchase' title="How to request a refund for an iTunes or App Store purchase"><img src='
http://www.imore.com/sites/imore.com/files/styles/large_wm_brw/public/field/image/2014/11/itunes_12_iphone_6_app_store_itunes_hero.jpg?itok=uuuYffH4' />[/url]</p> <p>Whether you purchased something by mistake, got double billed, or feel like you didn't get what you paid for, if there ever comes a time when you need to ask for a refund from <a href="
http://www.imore.com/itunes" title="iTunes music, music, tv, help, and how-to">iTunes[/url] or the <a href="
http://www.imore.com/app-store" title="App Store apps and games for iPhone, iPad, and Mac">App Store[/url], here's how to do it!</p> <!--break--> <h2>How to get a refund from iTunes or the App Store</h2> <ol><li>Launch <strong>iTunes</strong> on either your Mac or PC. </li> <li>Click on your <strong>name</strong> at the top and in the dropdown select <strong>Account Info</strong>.</li> <li>Type in your <strong>password</strong> when prompted in order to proceed. </li> <li>Click on <strong>See All</strong> under your <strong>Purchase History</strong>. </li> <li>Click on the <strong>arrow</strong> next to the purchase batch that contains the purchase you'd like a refund for. </li> <li>Click on <strong>Report a Problem</strong> next to the <strong>single</strong> purchase you'd like a refund for, unless there is only one, then you may use the large Report a Problem button. </li> <li>You will be routed to Apple's website. Just follow the steps after signing in and request the <strong>Refund option</strong> and explain why. </li> </ol><p><a href='
http://www.imore.com/how-request-refund-itunes-or-app-store-purchase' title="How to request a refund for an iTunes or App Store purchase"><img src='
http://www.imore.com/sites/imore.com/files/styles/large/public/field/image/2014/11/request_refund_itunes_howto_updated_1.jpg?itok=hzQKGDdJ' />[/url]<a href='
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http://www.imore.com/sites/imore.com/files/styles/large/public/field/image/2014/11/request_refund_itunes_howto_updated_2.jpg?itok=NpAyz19d' />[/url]<a href='
http://www.imore.com/how-request-refund-itunes-or-app-store-purchase' title="How to request a refund for an iTunes or App Store purchase"><img src='
http://www.imore.com/sites/imore.com/files/styles/large/public/field/image/2014/11/request_refund_itunes_howto_updated_3.jpg?itok=dqqAdQwM' />[/url]</p> <p>iTunes typically won't refund purchases that are over 90 days old. Once you've made your request, you'll get a confirmation email. Valid refund requests are typically processed within a day or two.</p> <p>Note: Originally published, July 2013. Updated, November 2014.</p> </div></div></div><div id="comment-wrapper-nid-19356"></div><img width='1' height='1' src='
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How to request a refund for an iTunes or App Store purchase
