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Title: Despite declining sales, Samsung somehow beats Apple in cell phone customer satisfaction Post by: HCK on December 31, 2014, 09:00:22 pm Despite declining sales, Samsung somehow beats Apple in cell phone customer satisfaction
One of Apple CEO Tim Cook’s favorite terms to throw around during earnings calls and keynote presentations is “Customer Sat,” but the latest from the American Customer Satisfaction Index (via BGR) has Apple down compared to last year while Samsung continues to rise despite declining sales. Note that these numbers were first revealed back in May. While Apple still […]<img alt="" border="0" src="http://pixel.wp.com/b.gif?host=9to5mac.com&blog=22754319&post=359344&subd=9to5mac&ref=&feed=1" width="1" height="1" /> Source: Despite declining sales, Samsung somehow beats Apple in cell phone customer satisfaction (http://feedproxy.google.com/~r/9To5Mac-MacAllDay/~3/L_HhtyPujUU/) |