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Title: Apple moving Beats Electronics technical support wholly in-house, replacing outsourced support Post by: HCK on January 16, 2015, 09:00:22 pm Apple moving Beats Electronics technical support wholly in-house, replacing outsourced support
Apple is in the process of winding down Beats Electronics’ outsourced phone support ties and moving technical support completely in-house via AppleCare, according to sources. Beats Electronics phone support is currently split between Apple and Sitel, a customer support outsourcing firm, and Apple is aiming to completely end that relationship as soon as March. Apple cut several Beats jobs in July following the […]<img alt="" border="0" src="http://pixel.wp.com/b.gif?host=9to5mac.com&blog=22754319&post=361834&subd=9to5mac&ref=&feed=1" width="1" height="1" /> Source: Apple moving Beats Electronics technical support wholly in-house, replacing outsourced support (http://feedproxy.google.com/~r/9To5Mac-MacAllDay/~3/-GFIv7uVTK0/) |