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Macintosh News => iPhone/iPod/iPad News => Topic started by: HCK on June 26, 2015, 03:00:24 pm



Title: T-Mobile random iPhone restart issues appear to be fixed
Post by: HCK on June 26, 2015, 03:00:24 pm
T-Mobile random iPhone restart issues appear to be fixed

<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>Update: The T-Mobile iPhone crash issue appears to have been fixed. Let us know if everything is back to normal for you, or if you're still experiencing any problems.</p> <p>If you're encountering random reboots on your T-Mobile iPhone, you're not the only one. Several users on social media are reporting that iPhones on the Uncarrier are flashing blue for a second, and randomly rebooting every 20 to 30 minutes. The issue doesn't appear to be limited to a particular model, with iPhone 5s (http://www.imore.com/iphone-5s), iPhone 6 (http://www.imore.com/iphone-6) and iPhone 6 Plus (http://www.imore.com/iphone-6-plus) owners mentioning that they're facing the same issue on their devices. A particular version of iOS also does not seem to be at fault, with reports of both iOS 8.1 and iOS 8.3 being affected.</p> <p>According to the discussion on Apple forums (https://discussions.apple.com/thread/6633452?start=45&amp;tstart=0), it looks like the issue is caused by the Wi-Fi calling feature (http://www.imore.com/volte-wifi-calling-and-wifi-texting-part-t-mobiles-un-carrier-7) T-Mobile rolled out last year. Disabling Wi-Fi calling and VoLTE seem to fix the issue for a few people on the forums.</p> <p>A Redditer contacted T-Mobile (http://www.reddit.com/r/iphone/comments/3az9mg/iphone_6_manually_restarting_itself_blue_screen/csheeha), with the carrier recommending the following solutions:</p>
<ul><li>Hard restart - hold the power and home buttons down for 10 seconds until the device restarts.</li> <li>Clear out your old text messages.</li> <li>Do a full factory restore in iTunes, then restore from backup.</li> </ul>
<p>The Redditer also wrote, "the sense that I got from the technician is that a) they suspect memory problems, and b) they're getting a lot of calls about it."</p> <p>Source: Apple forums (https://discussions.apple.com/thread/6633452?start=45&amp;tstart=0), Reddit (http://www.reddit.com/r/iphone/comments/3az9mg/iphone_6_manually_restarting_itself_blue_screen/); Via: MacRumors (http://www.macrumors.com/2015/06/24/t-mobile-blue-screen-of-death-issue/)</p> </div></div></div><img width='1' height='1' src='(http://tipb.com.feedsportal.com/c/33998/f/616881/s/478e5d47/sc/28/mf.gif)' border='0'/><br clear='all'/>

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