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Macintosh News => Apple News => Topic started by: HCK on June 27, 2015, 03:00:08 am



Title: T-Mobile iPhone Users Seeing Frequent Random Restarts and Blue Screens
Post by: HCK on June 27, 2015, 03:00:08 am
T-Mobile iPhone Users Seeing Frequent Random Restarts and Blue Screens

<img src="(http://cdn.macrumors.com/article-new/2015/06/tmobilebluescreen.jpg)" alt="tmobilebluescreen" width="241" height="337" class="alignright size-full wp-image-455317" />A growing number of T-Mobile iPhone users are complaining about seeing frequent restarts and "blue screens of death" on their devices, a problem that seems to have begun very recently. MacRumors has received several complaints from readers, and there are also numerous reports of problems on Twitter (https://twitter.com/joeszi/status/613766348498321408), Facebook (https://www.facebook.com/photo.php?fbid=10205416831634500), and reddit (http://www.reddit.com/r/iphone/comments/3az9mg/iphone_6_manually_restarting_itself_blue_screen/).
 
 Affected users are experiencing a split second blue screen that's followed by their devices restarting, and it appears most people who are seeing issues are T-Mobile customers that began having problems last night or this morning.
 
 Known devices with problems include the iPhone 6 Plus, the iPhone 6, and the iPhone 5s, with restarts happening at 10 to 30 minute intervals. Multiple versions of iOS 8 appear to be affected, including iOS 8.1 and iOS 8.3.
Hey guys. So this morning my iPhone 6 (4 months old) started just randomly restarting itself every 20-30 minutes or so. I wasn't even using it most of the time, it was in my pocket at work (could tell because of lock screen that indicated I needed to enter my pin after a restart as opposed to finger ID). At one point I was texting my SO about it, the screen turned blue for maybe 2 seconds and it restarted.
It is not clear if T-Mobile recently pushed a carrier update that's causing the problem, but a reddit user who spoke with T-Mobile's support staff said that he got the impression that T-Mobile believes a memory problem might be the cause of the restarts. "The sense I got from the technician is that a) they suspect memory problems, and b) they're getting a lot of calls about it," he wrote.
 
 Some users have had success putting a stop to the restarts with a hard reset, and that's the solution that T-Mobile is recommending to customers who call in. If that doesn't work, T-Mobile is instructing customers to clear out their old text messages and do a factory restore via iTunes.
 
 Update: Many users are reporting that disabling Wi-Fi Calling fixes the issue.
 
 
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Source: T-Mobile iPhone Users Seeing Frequent Random Restarts and Blue Screens (http://www.macrumors.com/2015/06/24/t-mobile-blue-screen-of-death-issue/)