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App Store Users Report Endless T&C Loop Preventing App Updates and Downloads

A number of iPhone and iPad (https://www.macrumors.com/roundup/ipad/) users this morning are taking to Twitter (https://twitter.com/search?f=tweets&q=%40AppleSupport%20app%20store&src=typd) and Reddit (https://www.reddit.com/r/apple/comments/bh53kq/i_think_the_app_store_is_broken/) to report an issue with the App Store (https://www.macrumors.com/roundup/app-store/) that prevents them from downloading or updating apps.





The problem starts when a user taps the Get button on an app listing, whereupon a pop-up informs them that "Apple Media Services Terms and Conditions have changed" and that they must read and accept them to continue.





<img src="(http://cdn.macrumors.com/article-new/2019/04/apple-tcs-endless-loop.jpg)" alt="" width="576" height="574" class="aligncenter size-full wp-image-690293" />


<center><blockquote class="twitter-tweet" data-cards="hidden" data-lang="en"><p lang="en" dir="ltr">Anyone facing this issue or is it only me ?
Every time I click agree it pop up again &amp; again! @Apple (https://twitter.com/Apple?ref_src=twsrc%5Etfw) @AppStore (https://twitter.com/AppStore?ref_src=twsrc%5Etfw) @AppleSupport (https://twitter.com/AppleSupport?ref_src=twsrc%5Etfw) #Apple (https://twitter.com/hashtag/Apple?src=hash&amp;ref_src=twsrc%5Etfw) #IPhone (https://twitter.com/hashtag/IPhone?src=hash&amp;ref_src=twsrc%5Etfw) #AppStore (https://twitter.com/hashtag/AppStore?src=hash&amp;ref_src=twsrc%5Etfw) #AppleSupport (https://twitter.com/hashtag/AppleSupport?src=hash&amp;ref_src=twsrc%5Etfw) #IOS12 (https://twitter.com/hashtag/IOS12?src=hash&amp;ref_src=twsrc%5Etfw) pic.twitter.com/5RB7bhJtmx (https://t.co/5RB7bhJtmx)</p>&mdash; sherif elseginy (@sherif_elsiginy) April 25, 2019 (https://twitter.com/sherif_elsiginy/status/1121258797132075008?ref_src=twsrc%5Etfw) <script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script>


</center>


However, tapping OK and then agreeing to the terms and conditions simply sends the user back to the app's <!---->App Store<!----> listing where they're asked to read and accept the T&Cs again, thus begetting an endless loop.





The T&C issue is being reported by users in different countries, and also appears to be affecting Apple's communication servers, with some users receiving multiple duplicate emails notifying them of a change in Apple Media Services terms. Yet Apple's System Status (https://www.apple.com/support/systemstatus/) page is currently reporting no problems.





One user reported that simply tapping Cancel when the T&C notification first pops up made it go away, allowing them to download or update the app in question, but this hasn't worked for others. Have you been affected by the T&C issue currently besetting the <!---->App Store<!---->? Let us know your experience the comments below.





(Thanks, Mike!)

<div class="linkback">Tag: App Store (https://www.macrumors.com/roundup/app-store/)</div>
This article, &quot;App Store Users Report Endless T&amp;C Loop Preventing App Updates and Downloads (https://www.macrumors.com/2019/04/25/app-store-users-beset-by-tc-loop-issue/)&quot; first appeared on MacRumors.com (https://www.macrumors.com)

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Source: App Store Users Report Endless T&amp;C Loop Preventing App Updates and Downloads (https://www.macrumors.com/2019/04/25/app-store-users-beset-by-tc-loop-issue/)