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How to solve ImageCaptureCore error -9937 when importing photos and videos from your phone to your Mac

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<p>The higher compression in new media formats Apple added in iOS 11 can nearly double the amount of photos and video you can store when you take pictures and shoot movies on your iPhone or iPad.</p><p>However, using HEIF (High Efficiency Image File Format) and HEVC (High Efficiency Video Coding) becomes a problem if you haven’t installed macOS 10.13 High Sierra or later. Earlier versions of Photos and macOS lack support for those two compressed formats.</p><figure class="medium right"><a class="zoom" href="https://images.idgesg.net/images/article/2020/06/mac911-heif-macos-incompatible-100850065-orig.jpg" rel="nofollow"><img src="https://images.idgesg.net/images/article/2020/06/mac911-heif-macos-incompatible-100850065-medium.jpg" border="0" alt="mac911 heif macos incompatible" width="300" height="161" data-imageid="100850065" data-license="IDG"/>[/url] <small class="credit">IDG</small>
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<p>An obscure error appears when macOS doesn’t recognize the newer, highly compressed media formats available in iOS since version 11.</p><p class="jumpTag"><a href="/article/3564333/how-to-solve-imagecapturecore-error-9937-when-importing-photos-and-videos-from-your-phone-to-your-m.html#jump">To read this article in full, please click here[/url]</p></section></article>

Source: How to solve ImageCaptureCore error -9937 when importing photos and videos from your phone to your Mac (https://www.macworld.com/article/3564333/how-to-solve-imagecapturecore-error-9937-when-importing-photos-and-videos-from-your-phone-to-your-m.html#tk.rss_all)