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Title: Apple Personalizes Troubleshooting With Support Profiles Post by: HCK on January 05, 2011, 11:00:29 pm Apple Personalizes Troubleshooting With Support Profiles
Earlier this year, Apple launched Express Lane, a support site designed to help consumers diagnose problems with Apple products through category selection. Now, Apple has taken the idea of customized help a step further with the My Support Profile website. http://feedproxy.google.com/~r/TheAppleBlog/~3/T2W3l3p6CRc/ |