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Macintosh News => iPhone/iPod/iPad News => Topic started by: HCK on March 18, 2021, 04:05:17 pm



Title: Apple’s ‘Secret’ Policy Offered Free Repairs for Customers Who Were Nice to Its Employees
Post by: HCK on March 18, 2021, 04:05:17 pm
Apple’s ‘Secret’ Policy Offered Free Repairs for Customers Who Were Nice to Its Employees

<img style="float: left; margin-right: 10px"  src="https://www.iphonehacks.com/wp-content/uploads/2019/09/Apple_iPhone-11-Pro-Apple-Watch-5-Availability_Tokyo-store-interior_092019-194x129.jpg">
Apple is known for its excellent customer service. However, how you behave with Apple’s retail employees also impacts the level of service you will get. Apple seemingly has a “secret” policy that allows its retail employees to go over and above their roles and give preferential treatment to customers.
 
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Source: Apple’s ‘Secret’ Policy Offered Free Repairs for Customers Who Were Nice to Its Employees (https://www.iphonehacks.com/2021/03/apples-secret-policy-free-repairs-customers-nice-employees.html)