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'Report a Problem' App Store Option Returns to Combat Scams

After being removed several years ago, Apple has restored the "Report a Problem" option on the App Store (https://www.macrumors.com/guide/app-store/) in an effort to flag issues and combat scams.





(https://images.macrumors.com/article-new/2020/12/app-store-blue-banner.jpg)


Spotted by Richard Mazkewich (https://twitter.com/mazkewich/status/1444780501949194256?s=20) and Kosta Eleftheriou (https://twitter.com/keleftheriou/status/1444814469184425988?s=20) and highlighted by The Verge (https://www.theverge.com/2021/10/4/22705405/apple-report-a-problem-button-app-store-scams), the option allows users to report individual ‌App Store‌ listings in iOS 15 (https://www.macrumors.com/roundup/ios-15/). When selected, the option directs users to a website with a drop-down menu to report ‌App Store‌ violations, including a specific option to "Report a scam or fraud."





The previous option, which was difficult to access, allowed users to "Report suspicious activity" redirected to Apple Support. Users were only able to report "a quality issue" with apps if they had actually paid for a scam app or in-app purchase, meaning that there was no ability to easily report obvious scams.





<div class="center-wrap"><blockquote class="twitter-tweet"><p lang="en" dir="ltr">In a major reversal, Apple quietly added back the “Report a Problem” @AppStore (https://twitter.com/AppStore?ref_src=twsrc%5Etfw) button in iOS 15: pic.twitter.com/UopiPDEV7e (https://t.co/UopiPDEV7e)</p>&mdash; Kosta Eleftheriou (@keleftheriou) October 3, 2021 (https://twitter.com/keleftheriou/status/1444814469184425988?ref_src=twsrc%5Etfw) <script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script></div>





The "Report a Problem" option appears to be rolling out slowly, starting with free apps with in-app purchases on the &zwnj;App Store&zwnj; in the United States. The addition comes just days after Apple added the ability for users to rate their own apps (https://www.macrumors.com/2021/09/30/app-store-rating-pre-installed-apps/) on the &zwnj;App Store&zwnj;.<div class="linkback">Tag: App Store (https://www.macrumors.com/guide/app-store/)</div>
This article, &quot;'Report a Problem' App Store Option Returns to Combat Scams (https://www.macrumors.com/2021/10/04/report-a-problem-app-store-option-returns/)&quot; first appeared on MacRumors.com (https://www.macrumors.com)

Discuss this article (https://forums.macrumors.com/threads/report-a-problem-app-store-option-returns-to-combat-scams.2315304/) in our forums

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Source: 'Report a Problem' App Store Option Returns to Combat Scams (https://www.macrumors.com/2021/10/04/report-a-problem-app-store-option-returns/)