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Title: The customer is sometimes right: How Apple handles customer outcries Post by: HCK on January 23, 2011, 07:00:30 am The customer is sometimes right: How Apple handles customer outcries
Not every decision Apple makes is immediately popular with its customers. The company sometimes succumbs to -- but often overrules -- popular opinion. http://rss.macworld.com/click.phdo?i=f25947bb813a39fde8036737df518765 |