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Title: Could iPhone really have 99% customer satisfaction? Post by: HCK on July 22, 2023, 04:05:07 pm Could iPhone really have 99% customer satisfaction?
<div class="feat-image">(https://9to5mac.com/wp-content/uploads/sites/6/2022/09/iphone-14-pro-max-king.jpg?quality=82&strip=all&w=1600)</div> <p>Back in May, we saw an interesting report from PerfectRec on the highest-rated iPhone models (https://9to5mac.com/2023/05/08/iphone-14-user-ratings-big-drop/) by consumers over the last 12 years. iPhone 13 ended up being the winner with 80% of users rating it at 5/5 stars (https://9to5mac.com/2023/05/08/iphone-14-user-ratings-big-drop/). Now the firm has looked into Apple’s claim that iPhone has had a 99% customer satisfaction rate for the last seven years and concluded that it’s “nearly statistically impossible.” So what’s going on? Read along for what research firm PerfectRec (https://www.perfectrec.com/posts/is-apple-making-implausible-iphone-satisfaction-claims) thinks is happening.</p> <p> <a href="https://9to5mac.com/2023/07/17/apple-iphone-99-percent-satisfaction-claim/#more-896898" data-post-id="896898" data-layer-pagetype="post" data-layer-postcategory="aapl,iphone" data-layer-viewtype="unknown" class="more-link">more…[/url]</p> <p>The post <a rel="nofollow" href="https://9to5mac.com/2023/07/17/apple-iphone-99-percent-satisfaction-claim/">Could iPhone really have 99% customer satisfaction?[/url] appeared first on <a rel="nofollow" href="https://9to5mac.com">9to5Mac[/url].</p> Source: Could iPhone really have 99% customer satisfaction? (https://9to5mac.com/2023/07/17/apple-iphone-99-percent-satisfaction-claim/) |