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Title: Apple repair consultants upset over changes to Apple Retail referral policy Post by: HCK on February 22, 2011, 07:00:31 am Apple repair consultants upset over changes to Apple Retail referral policy
Members of the Apple Consultants Network are displeased with a recent change in policy by Apple that now outsources non-warranty support calls to a third-party service and has consultants compete against each other for referrals, according to a new report. http://feeds.appleinsider.com/click.phdo?i=5c843839378325aa4f0d4f60364ad10d |