|
Title: Snap Recalling and Refunding All Pixy Drones Due to Fire Risk Post by: HCK on February 02, 2024, 04:05:10 pm Snap Recalling and Refunding All Pixy Drones Due to Fire Risk
For a few months in 2022, Snapchat parent company Snap sold a Pixy selfie camera drone (https://www.macrumors.com/2022/04/28/snap-pixy-drone/). Sales of the device were lackluster and Snap stopped all plans for further work on the device after a four month period. Still, Snap sold 71,000 of the devices, but now it's recalling all of them (https://support.pixy.com/hc/en-us). (https://images.macrumors.com/article-new/2022/04/pixy-drone-snapchat.jpg) As noted by The Verge (https://www.theverge.com/2024/2/1/24058119/snap-recall-pixy-drone-refund), the batteries in the Pixy are a fire hazard and Snap has issued a recall (https://www.cpsc.gov/Recalls/2024/Snap-Recalls-Lithium-Ion-Battery-Sold-for-Pixy-Flying-Cameras-Due-to-Fire-Hazard) in partnership with the US Consumer Product Safety Commission. The Pixy's battery can overheat, and there have been four reports of battery issues. One incident resulted in a minor battery fire, and a second resulted in a minor injury. The Pixy was sold on Snapchat's Pixy website and on Amazon between May 2022 and December 2023, with prices ranging from $185 to $250. Snap also sold extra batteries for $16 to $20. According to the recall notice, customers who purchased a Pixy Flying Camera should remove the battery and stop charging it. Snap is providing refunds for all customers who bought a Pixy. To get a refund, customers will need to visit the Pixy support site (https://support.pixy.com/hc/en-us) and follow the instructions. Pixy cameras must be returned to Snap, and batteries must be safely disposed of.<div class="linkback">Tag: Snap (https://www.macrumors.com/guide/snap/)</div> This article, "Snap Recalling and Refunding All Pixy Drones Due to Fire Risk (https://www.macrumors.com/2024/02/01/snap-recalling-pixy-drones/)" first appeared on MacRumors.com (https://www.macrumors.com) Discuss this article (https://forums.macrumors.com/threads/snap-recalling-and-refunding-all-pixy-drones-due-to-fire-risk.2418075/) in our forums Source: Snap Recalling and Refunding All Pixy Drones Due to Fire Risk (https://www.macrumors.com/2024/02/01/snap-recalling-pixy-drones/) |