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Title: How Apple's iPad retook the 'tablet sat' crown at J.D. Power Post by: HCK on May 08, 2014, 02:00:03 pm How Apple's iPad retook the 'tablet sat' crown at J.D. Power
Samsung's win last fall was a blow to a company that lives or dies on customer satisfaction. <p></p> <p>FORTUNE -- If you're Tim Cook, Apple (AAPL) CEO, and you sell the most expensive computing device in every category in which you compete, you have to pay a lot of attention to surveys of consumer satisfaction -- or, as Cook calls it, "customer sat."</p> <p>So it was a setback last fall when Apple lost to Samsung in one of those J.D. Power MORE (http://tech.fortune.cnn.com/2014/05/08/apple-samsung-jd-power/)<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=tech.fortune.cnn.com&blog=8466345&post=141606&subd=fortunebrainstormtech&ref=&feed=1" width="1" height="1" /><img src="http://feeds.feedburner.com/~r/fortuneapple20/~4/oWMv67S81ns" height="1" width="1"/> Source: How Apple's iPad retook the 'tablet sat' crown at J.D. Power (http://rss.cnn.com/~r/fortuneapple20/~3/oWMv67S81ns/http://tech.fortune.cnn.com/2014/05/08/apple-samsung-jd-power/#commentshttp://tech.fortune.cnn.com/2014/05/08/apple-samsung-jd-power/feed/atom/) |