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Title: News: Report: Apple exploring changes to AppleCare+, customer support Post by: HCK on June 19, 2014, 09:00:32 pm News: Report: Apple exploring changes to AppleCare+, customer support
Apple is considering a number of customer support tweaks including changes to AppleCare+, 9to5Mac reports. The company is considering making AppleCare+ available for 60 days after purchasing a supported device, rather than the current 30 days. AppleCare+ may also be pushed as a subscription service, which has been reported in the past. The report also claims that this fall, Apple will let technicians share iOS screens with users in order to diagnose… Source: News: Report: Apple exploring changes to AppleCare+, customer support (http://www.ilounge.com/index.php/news/comments/report-apple-exploring-changes-to-applecare-customer-support/) |