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Author Topic: T-Mobile uses 'real-time customer experience' for its new coverage map  (Read 760 times)
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« on: March 30, 2015, 09:00:18 pm »

T-Mobile uses 'real-time customer experience' for its new coverage map

<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p class="intro">T-Mobile has launched a revamped version of its coverage map that is based on what it calls "real-time customer experience" to offer a more accurate look at its footprint in the US.</p> <p><a href='http://www.imore.com/t-mobile-uses-real-time-customer-experience-its-new-coverage-map' title="T-Mobile uses 'real-time customer experience' for its new coverage map"><img src='?itok=u1MshvDi' />[/url]</p> <p>T-Mobile says the map on its website is based on "200 million actual customer usage data points every day" rather than just best estimates of its coverage. <!--break--> It also uses third-party customer data from sources like Inrix and others. Here's what visitors can expect when they check out the new T-Mobile coverage map:</p>
<ul><li>Customer-verified coverage based on actual customer usage, resulting in a vastly more transparent and accurate map, showing, for example, exactly where you can expect 4G LTE, 4G, 3G or other levels of coverage.</li> <li>A Verified Coverage icon indicating where the majority of data is provided by T-Mobile customers reporting their actual network experience, providing an added layer of confidence.</li> <li>Data that's updated twice monthly − compared to data presented on the carriers' maps, which is already dated by the time it's printed and published and may be months or even years old.</li> <li>Speed test data from trusted third party apps showing average download speeds from customer speed tests over the last 90 days.</li> </ul>
<p>The new coverage map is now <a href="http://www.imore.com/ext?link=http%3A%2F%2Fwww.jdoqocy.com%2Fclick-7293438-11031750%3Fsid%3Dd_im%26url%3Dhttp%253A%252F%252Fwww.t-mobile.com%252Fcoverage.html" title="" rel="nofollow">live on T-Mobile's website[/url].</p> <p>Source: <a href="http://newsroom.t-mobile.com/issues-insights-blog/network/next-gen-network-map.htm" title="" rel="nofollow">T-Mobile[/url]</p> </div></div></div><img width='1' height='1' src='' border='0'/><br clear='all'/>

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Source: T-Mobile uses 'real-time customer experience' for its new coverage map
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