T-Mobile random iPhone restart issues appear to be fixed

T-Mobile random iPhone restart issues appear to be fixed

<div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>Update: The T-Mobile iPhone crash issue appears to have been fixed. Let us know if everything is back to normal for you, or if you're still experiencing any problems.</p> <p>If you're encountering random reboots on your T-Mobile iPhone, you're not the only one. Several users on social media are reporting that iPhones on the Uncarrier are flashing blue for a second, and randomly rebooting every 20 to 30 minutes. The issue doesn't appear to be limited to a particular model, with iPhone 5s, iPhone 6 and iPhone 6 Plus owners mentioning that they're facing the same issue on their devices. A particular version of iOS also does not seem to be at fault, with reports of both iOS 8.1 and iOS 8.3 being affected.</p> <p>According to the discussion on Apple forums, it looks like the issue is caused by the Wi-Fi calling feature T-Mobile rolled out last year. Disabling Wi-Fi calling and VoLTE seem to fix the issue for a few people on the forums.</p> <p>A Redditer contacted T-Mobile, with the carrier recommending the following solutions:</p>

<ul><li>Hard restart - hold the power and home buttons down for 10 seconds until the device restarts.</li> <li>Clear out your old text messages.</li> <li>Do a full factory restore in iTunes, then restore from backup.</li> </ul>

<p>The Redditer also wrote, "the sense that I got from the technician is that a) they suspect memory problems, and b) they're getting a lot of calls about it."</p> <p>Source: Apple forums, Reddit; Via: MacRumors</p> </div></div></div><img width='1' height='1' src='