iPhone tops, Nokia not so much
Put “Apple” in the same sentence with the words “customer satisfaction” and, well, you know how that’s gonna turn out. Thereupon, the iPhone — still the mind-share if not unit volume leader — rides astride the industry’s most-respected measure of user happiness. As PC makers deal with shrinking sales, Apple’s Macintosh product line [...]
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http://iphonetouch.blorge.com/2010/09/24/iphone-tops-nokia-not-so-much/
