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Author Topic: iOS 11 wish list: Genius app  (Read 372 times)
HCK
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« on: October 16, 2016, 04:05:23 pm »

iOS 11 wish list: Genius app

Imagine having a problem with your iPhone or iPad and simply swiping over to the Genius app?

What sets Apple apart from most of its competition is its level of customer service. No matter what goes wrong with your iPhone, iPad, or any Apple device, you can call in to AppleCare or go to an Apple Store, and most of the time come out with your problems solved. Apple's even doing online chat and, more recently, used @AppleSupport on Twitter for virtual support. The only thing Apple is still missing is on-device support: a Genius app for iPhone and iPad. But what if we could get one in iOS 11?

AppleCare everywhere

Apple already has the Tips app on iPhone and iPad, but its job is less support and more discovery. There's also a Bug Reporter app for people on the iOS public betas, but its job is to collect problems for future fixes, not help with fixing things immediately.

As mentioned, online chat is available through support.apple.com and @AppleSupport on Twitter, but there's nothing n...

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