Need help with your new device? Here's how to use the Apple Support appExperiencing issues with a device you received as a gift this holiday season? Apple's support app has a chat feature may come in handy for you. Here's how to use it!
Whether you've just gotten the coveted iPhone X from a loved one or you're still rocking an iPhone 6 like a boss, you're going to need help from time to time. After all, no technology is perfect, no matter how advanced (or how shiny). Thankfully, the Apple Support app can assist you with almost any little issue or hiccup you may encounter. Spontaneous reboots? Difficulty recovering in-app purchases? Installation problems? Apple Support can help with it all, and with the iMessage-like Chat feature, you can get support easier and faster than ever. Here's how!
Download the free Apple Support app from the App Store.
Launch Apple Support from the home screen.
Tap Get Started.
To get the most personalized assistance, you may choose to turn on location services. To do this, tap Share My Location. (If you're not interested ...
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Need help with your new device? Here's how to use the Apple Support app
