T-Mobile customer service ditches robots and call transfers as ‘Team of Experts’ offers dedicated 24/hr. support<div class="feat-image">
</div><p>At its un-carrier next event this morning, T-Mobile detailed its latest move, “Team of Experts” to evolve customer support. Designed to be good for customers and good for business, the new plan focuses on offering personal 24-hour support. T-Mobile has also announced new perks for customers like a free year of Pandora Plus and exclusive ticket access via Live Nation.</p>
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T-Mobile customer service ditches robots and call transfers as ‘Team of Experts’ offers dedicated 24/hr. support
