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Author Topic: Apple makes steps toward a more flexible right to repair  (Read 442 times)
HCK
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« on: March 06, 2019, 04:05:18 pm »

Apple makes steps toward a more flexible right to repair

You can now have your iPhone with a third-party battery worked on by Apple.

According to French website iGen, as first reported by MacRumors, Apple's new policy regarding fixing iPhones is that, if it has an after-market battery in it, they will still work on it.


  If the repair is unrelated to the battery, the Genius Bar and AASPs are now instructed to ignore the third-party battery and proceed with service as normal, according to Apple's internal document. This could include repairs to the display, logic board, microphones, and so forth, with normal fees applying.


Previously, Apple technical support was told that, if an iPhone had a third-party battery, they were to deny the repair service, even if the repair had nothing to do with the battery.

MacRumors corroborates iGen's discovery with internal Apple documents.


  If the repair is related to the battery itself, the Genius Bar and AASPs are now permitted to replace the third-party battery with an official Apple battery for...

Source: Apple makes steps toward a more flexible right to repair
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