Hey Email CEO responds to Apple's decision to reject it from the App StoreHey Email has a letter for Apple.
What you need to know
Hey Email CEO Jason Fried has written a letter to Apple.
The letter was posted on the company's website.
Fried argues that the App Store payment policy hurts businesses and customers.
Jason Fried, the CEO of Hey Email, has posted a letter to the company's website in response to Apple's decision to reject its app from the App Store.
Fried's main argument in the letter focuses on how Apple's current payment policy drives a wedge between a customer and the business they have a relationship with. The first point that Fried stresses is that it is the business that spends the time, money, and effort to win a customer, only to have Apple step in between that relationship with its in-app payment system.
"When someone signs up for your product in the App Store, they aren't technically your customer anymore - they are essentially Apple's customer. They pay Apple, and Apple then pays you. So that customer you've spent years of ti...
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Hey Email CEO responds to Apple's decision to reject it from the App Store
